You can get access to the requested information in different formats, including: 

•    inspection of originals
•    photocopies sent by post or collected
•    e-mails
•    attachments to e-mails
•    DVDs or CDs

In almost all cases you can specify the format you prefer and you have a right to receive the information in that format, unless it is impossible or too expensive. For example, the cost of transcribing a police training video is high and so it is unlikely that you would receive a transcript even if you requested it, but you should be able to get a copy of the video in any case.

TIP! In your request state politely but firmly which format you prefer. If you want information electronically, make sure to give your e-mail address. The advantage of electronic information is that it usually saves you from paying the photocopying and postage fee, and delivery of the information is often faster.